We deliver throughout Europe . At checkout, you'll see the correct price based on your region. Is your country not listed? Please contact us, we're happy to find the cheapest shipping option.

We ship all orders as quickly as possible. Orders placed before 11:00 AM on a business day are shipped the same day. All packages are shipped with DPD. After your order has been shipped, you will normally receive a track & trace code so you can easily track your package.

• To Belgium & the Netherlands: 1-3 working days
• To France, Germany & Spain: 2-4 working days
• To other countries: depending on the destination.

We ship our packages with DPD. If you live in the Benelux , we ship your package FREE . If you live outside the Benelux, shipping costs may vary depending on your location .

Is the product not what you were looking for, or have you changed your mind? No problem, you have 60 days to return your order. We'll provide you with a return label so you can easily return it. Only €5 will be deducted from your order value for return shipping costs. Returns are NOT possible if the products have been used !

Yes, absolutely! During checkout, you can indicate whether you want to order with or without a VAT number . The price will then be automatically adjusted, if applicable.

Experiencing problems with your Saeyang device? Don't worry, we're happy to help! Fill out the return or repair form on our contact page . Describe the problem as clearly as possible and feel free to attach a photo or video . This way we can better assess the situation and help you more quickly. We'll then contact you promptly with the right solution or further instructions.