Terms of service

Terms of service

These Terms of Service govern your use of the website located at https://saeyang.be and any related services provided by Project Fox bv.

By accessing https://saeyang.be, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Project Fox bv.

We, Project Fox bv, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 18 August 2025.

Limitations of use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  • remove any copyright or other proprietary notations from any materials and software on this website;
  • transfer the materials to another person or "mirror" the materials on any other server;
  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Project Fox bv provides;
  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  • use this website or its associated services in violation of any applicable laws or regulations;
  • use this website in conjunction with sending unauthorised advertising or spam;
  • harvest, collect, or gather user data without the user's consent; or
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual property

The intellectual property in the materials contained in this website are owned by or licensed to Project Fox bv and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Project Fox bv at any time.

User-generated content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a licence from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The licence you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the licence will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

Registration and Account Management
To access certain features of our website, you may be required to create an account. You agree to provide accurate, complete, and current information and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Project Fox bv is not liable for any loss or damage arising from your failure to maintain the security of your account. If you suspect unauthorised access, you must notify us immediately.

Orders and Payments
By placing an order on our website, you agree to provide current, complete, and accurate purchase and account information. All prices are listed in euros (€) and include VAT where applicable, unless otherwise stated. Payment must be made at the time of purchase using one of the accepted methods displayed at checkout. We reserve the right to refuse or cancel orders if fraudulent or unauthorised activity is suspected.

Shipping and Delivery
We ship orders within the European Union using our nominated carrier. Delivery times and fees are set out in our Shipping Policy, which forms part of these Terms. Risk of loss and title for products pass to you upon delivery. We are not liable for delays caused by events outside our reasonable control, but we will notify you of any such delays and provide a new delivery estimate.

Duties and Taxes
Customers are responsible for any applicable duties, customs charges, or taxes imposed by their country of delivery. Project Fox bv is not responsible for delays, non-delivery, or additional costs caused by customs clearance. If duties or taxes are not paid, the goods may be withheld or destroyed by customs authorities, and we accept no liability in such cases.

Customers outside Belgium are responsible for verifying applicable customs duties and taxes before placing an order.

All orders are shipped from Belgium within the European Union. No customs duties apply for EU customers. For any future non-EU shipments, duties and taxes will remain the responsibility of the customer.

Returns and Refunds
Your statutory rights under EU consumer law remain unaffected. Consumers in the European Union have the right to withdraw from an online purchase within 14 calendar days of receiving the goods, without giving any reason. In addition, Saeyang offers an extended return period as described in our Refund & Return Policy. Conditions and procedures for returns are outlined in that Policy, which forms part of these Terms.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Project Fox bv makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Project Fox bv or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Project Fox bv or an authorised representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Project Fox bv does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Inaccuracies and Mistakes
Information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or shipping charges. We reserve the right to correct such errors, inaccuracies, or omissions at any time without prior notice, and to cancel or refuse any order placed based on incorrect information, without liability beyond refunding any payments already made. We are not obliged to update, amend, or clarify information on our website, including pricing, except as required by law.

Links

Project Fox bv has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Project Fox bv of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Third-Party Tools and Services
Our website may provide access to third-party tools or services which we do not monitor, control, or influence. You acknowledge that access to such tools is provided “as is” and “as available” without warranties of any kind. We shall not be liable for any issues arising from or relating to your use of optional third-party tools.

In particular, payments on our website are processed by trusted third-party providers such as Mollie, PayPal, Klarna, Bancontact, iDEAL, and credit card companies. By completing a purchase, you also agree to comply with the terms of service of those providers. We recommend reviewing their terms before using their services.

Consumer Rights and Statutory Withdrawal
Nothing in these Terms of Service affects your legal rights under applicable Belgian and EU consumer protection law. In particular, you have the right to withdraw from a distance contract within 14 days of receiving the goods, as described in our Refund & Return Policy. If there is any conflict between these Terms and your statutory rights, your statutory rights will prevail.

Right to terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Indemnification
You agree to indemnify, defend, and hold harmless Project Fox bv, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to:

  • your breach of these Terms of Service;
  • your violation of any applicable law or third-party rights;
  • any content you submit to our website that infringes intellectual property or other rights; or
  • your misuse of this website or our products.

We reserve the right to assume exclusive defence and control of any matter subject to indemnification, in which case you agree to cooperate with us.

 

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR)
If you have a complaint about a product or service purchased from us, you may contact us directly at sales@saeyang.be. If we cannot resolve the issue, you may submit your complaint through the European Commission’s Online Dispute Resolution (ODR) platform available at https://ec.europa.eu/consumers/odr. Participation in ADR or ODR does not affect your statutory rights.

Limitation of Liability
To the maximum extent permitted by law, Project Fox bv’s liability for any claim relating to your use of our website, products, or services shall not exceed the total amount paid by you for the order giving rise to the claim. We are not liable for any indirect, incidental, or consequential damages.

Governing law

These Terms of Service are governed by and construed in accordance with the laws of Belgium. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

SMS/MMS communications

Project Fox bv may send SMS and/or MMS communications for promotional and informational purposes, but only with the prior express consent of the recipient.

Consent to communications

When you opt-in to receive SMS/MMS communications from Project Fox bv, you expressly consent to Project Fox bv sending you SMS and/or MMS messages for the purposes described in "SMS/MMS Communications". Project Fox bv does not charge any fees for these messages; however, message and data rates may apply, as determined by your mobile carrier.

Opt-ing out of SMS/MMS communications

To opt out of SMS communications at any time, reply with “STOP” or “UNSUBSCRIBE” to any SMS/MMS message we send you. If you unsubscribe from receiving text messages, there may be a short delay while Project Fox bv processes your request(s). During this time, you may continue to receive SMS communications from us. For assistance with opting out of SMS communications, please contact us via Arne D'Halluin
https://saeyang.be/pages/contact.

Company Information
Project Fox bv
Eekhofstraat 15
8902 Hollebeke, Belgium
Email: sales@saeyang.be

Entire Agreement
These Terms of Service, together with our Privacy Policy, Cookie Policy, Shipping Policy, and Refund & Return Policy, constitute the entire agreement between you and Project Fox bv regarding the use of our website and services. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision is found unenforceable, the remainder will continue in full force. These Terms do not create any partnership, agency, or employment relationship. Your electronic acceptance of these Terms has the same legal force as a signed written contract.

Acceptable use policy

This acceptable use policy covers the products, services, and technologies (collectively referred to as the "Products") provided by Project Fox bv under any ongoing agreement. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.

Project Fox bv customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

This policy was last reviewed on 18 August 2025.

Fair use

We provide our facilities with the assumption your use will be "business as usual", as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged or capacity may be restricted.

We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users ("end-users") to likewise engage our Products with similar intent.

Customer accountability

We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer's permission. This responsibility also applies to anyone using our Products on an unauthorised basis as a result of the customer's failure to put in place reasonable security measures.

By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.

If a customer - or their end-user or anyone using our Products as a result of the customer - violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.

Prohibited activity

Copyright infringement and access to unauthorised material

Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn't limited to:

  1. any material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and
  2. any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.

The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.

SPAM and unauthorised message activity

Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction ("spam"). This includes but isn't limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.

Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists ("messaging lists"). This includes but isn't limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be "confirmed opt-in". Verification of the address or telephone number owner's express permission must be available for the lifespan of the messaging list.

We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.

This spam and unauthorised message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer's behalf, that directly or indirectly refer the recipient to a site hosted via our Products.

Unethical, exploitative, and malicious activity

Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn't limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing and denial-of-service attacks.

Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorised to access the resource (e.g. "hacking", "cracking", "phreaking", etc.).

Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.

Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of or discriminate against any group or individual.

Other activities considered unethical, exploitative and malicious include:

  1. Obtaining (or attempting to obtain) services from us with the intent to avoid payment;
  2. Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;
  3. The unauthorised access, alteration or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;
  4. Using our facilities to interfere with the use of our facilities and network by other customers or authorised individuals;
  5. Publishing or transmitting any content of links that incite violence, depict a violent act, depict child pornography or threaten anyone's health and safety;
  6. Any act or omission in violation of consumer protection laws and regulations;
  7. Any violation of a person's privacy.

Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.

Unauthorised use of Project Fox bv property

We prohibit the impersonation of Project Fox bv, the representation of a significant business relationship with Project Fox bv, or ownership of any Project Fox bv property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.

About this policy

This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.

We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:

  • the date the customer uses our Products after we publish the revised version on our website; or
  • 30 days after we publish the revised

 This Acceptable Use Policy is governed by the laws of Belgium and the EU.

Complaints regarding violations may be reported to sales@saeyang.be.

This Policy applies to all use of our website, products, and services.