Are you experiencing problems with your device? Please contact us. Our professional team is happy to help you find a solution.
Still experiencing issues? You can return your unused order within 60 days of receipt. Return shipping costs are the responsibility of the customer.
Returns are easy through our returns portal. If your order was delivered via regular delivery, you can quickly create a return label for just €5. This way, you can send your equipment back hassle-free.
Please note: always register your return first, only then can you create a return label.
Are you experiencing problems with your device? Please contact us. Our professional team is happy to help you find a solution.
Still experiencing issues? You can return your unused order within 60 days of receipt. Return shipping costs are the responsibility of the customer.
Returns are easy through our returns portal. If your order was delivered via regular delivery, you can quickly create a return label for just €5. This way, you can send your equipment back hassle-free.
Please note: always register your return first, only then can you create a return label.
Register your return
Don't forget to mention your order number.
Frequently Asked Questions
Have a question? You might find it here!
What is the cost for a return?
Once your return is approved, you will be charged €5 for the return label. This fee will be deducted from the refund amount.
Can I return a used device?
Used devices cannot be returned or exchanged. Are you having problems with a device? Please contact us, we're happy to help!
How long can I return products?
After receiving your order, you have 60 days to return it. We expect to receive your return within this period.